This Privacy Policy describes how beyondsupps.in (the "Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact

If you have additional questions, need more information about our privacy practices, or wish to make a complaint, please contact us by email at support@beyondsupps.in or by mail at:

BeyondSupps
[Business Address]
[City, State, Zip Code]
[Country]

Collecting Personal Information

When you visit the Site, we collect certain information about your device, interaction with the Site, and details necessary to process your purchases. We may also collect additional information for customer support. "Personal Information" refers to data that can identify an individual. See below for more details:

Device Information

• Purpose: To load the Site accurately and analyze Site usage.
• Source: Collected automatically using cookies, log files, web beacons, tags, and pixels.
• Disclosure: Shared with service providers, including Shopify and analytics partners.
• Data Collected: Browser version, IP address, time zone, cookie information, viewed pages/products, search terms, and Site interaction details.

Order Information

• Purpose: To process orders, payments, shipping, and customer communication.
• Source: Collected directly from customers.
• Disclosure: Shared with Shopify, payment gateways, shipping providers, and fulfillment apps.
• Data Collected: Name, billing/shipping address, payment details (including card information), email, and phone number.

Customer Support Information

• Purpose: To provide customer assistance and support.
• Source: Collected from customers when they reach out for help.
• Disclosure: Shared with customer service providers, if applicable.
• Data Collected: Contact details, inquiry details, and any additional information necessary to resolve issues.

Minors

The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent/guardian and believe your child has provided us with information, please contact us for removal.

Sharing Personal Information

We share your Personal Information with service providers to fulfill our contractual obligations and optimize our services. Examples include:

• Shopify for online store management (Shopify's privacy policy: https://www.shopify.com/legal/privacy).
• Payment processors to securely process transactions.
• Shipping and fulfillment partners to deliver orders.
• Compliance with legal obligations (e.g., subpoenas, fraud prevention).

Behavioral Advertising

We use Personal Information for targeted advertising based on user interactions.

• Google Analytics: Helps us understand customer usage. Learn more: Google Privacy Policy.
• Facebook Ads: Targeted advertising on Meta platforms. Manage preferences at Facebook Ad Settings.
• Google Ads: Personalized advertising. Opt-out at Google Ad Settings.
• Bing Ads: Advertising on Microsoft platforms. Opt-out at Bing Ad Settings.

You can also opt out of targeted ads via the Digital Advertising Alliance: https://optout.aboutads.info/.

Using Personal Information

We use your information for:

• Processing orders and payments.
• Shipping and fulfillment.
• Customer support and inquiries.
• Sending promotional offers and updates (with user consent).

Data Retention

We retain Personal Information for our records unless requested for deletion. Contact us to request removal.

Your Rights

GDPR (For European Customers)

If you are in the EEA, you have the right to:

• Access, correct, or delete your Personal Information.
• Restrict or object to processing.
• Data portability.
• File a complaint with your data protection authority.

For GDPR-related requests, contact us at support@beyondsupps.in.

CCPA (For California Residents)

Under the California Consumer Privacy Act (CCPA), you have rights to:

• Access your Personal Information.
• Request deletion.
• Opt-out of data sales.

To exercise these rights, contact us at support@beyondsupps.in.

Cookies

Cookies enhance browsing experience and site functionality. We use:

• Essential Cookies: Necessary for site operation.
• Performance Cookies: Improve user experience.
• Advertising Cookies: Deliver personalized ads.

Manage cookie preferences via browser settings or https://optout.aboutads.info/.

Changes to This Policy

We may update this policy from time to time. Changes take effect immediately upon posting. Please review periodically.

For questions, contact support@beyondsupps.in.